Terms and Privacy Policy

Effective Date: 01 Oct 2024

 

Welcome to Star Charge Europe Service website. We take the protection of our intellectual property and the privacy of our users seriously. Please read the following Terms and Privacy Policy carefully. By proceeding with the registration, you agree to these terms.

 

1. Acceptance of Terms

By creating an account on our website, you agree to be bound by these Terms and Privacy Policy. If you do not accept these terms, you are not permitted to register or access our resources.

 

2. Confidentiality and Non-Disclosure Agreement (NDA)

2.1. Confidential Information: You acknowledge that the resources, materials, and information available on our website, including but not limited to firmware, product manuals, and training videos (collectively referred to as “Confidential Information”), are proprietary to Star Charge Europe GmbH and are protected by copyright, trade secret, and other intellectual property laws.

2.2. Obligations: You agree to use the Confidential Information solely for the purpose of supporting and maintaining the products you have purchased from Star Charge Europe GmbH. You agree not to disclose, share, distribute, or otherwise make available the Confidential Information to any third party without the prior written consent of Star Charge Europe GmbH.

2.3. Duration: Your obligation to maintain the confidentiality of the information remains in effect for as long as the information remains confidential.

2.4. Exemptions: The confidentiality obligations outlined in this agreement do not apply to information that is:

  • Already known to the public through no breach of this agreement;
  • Received from a third party without breach of confidentiality;
  • Required to be disclosed by law, provided that you give Star Charge Europe GmbH prompt notice of such requirement and cooperate with any legal efforts to limit the disclosure.

3. Terms of Use

3.1. Authorized Use: You are granted a limited, non-transferable, non-exclusive right to use the resources provided on our website for personal or professional use directly related to Star Charge Europe GmbH’s products.

3.2. Prohibited Activities: You agree not to:

  • Modify, copy, reproduce, or distribute any material from the website;
  • Reverse engineer, decompile, or disassemble any software or firmware available on the website;
  • Use the website or its contents for any unlawful purpose.

3.3. Termination: Star Charge Europe GmbH reserves the right to suspend or terminate your access to the website if we believe you have violated any of these terms.

 

4. Privacy Policy

4.1. Data Collection: By registering, you consent to the collection, use, and processing of personal information provided during registration, including but not limited to your name, email address, company name, and contact information.

4.2. Use of Information: We use your information to provide services, communicate updates, and improve user experience. Your personal information will not be sold or shared with third parties for marketing purposes.

4.3. Data Security: Star Charge Europe GmbH employs appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration.

4.4. User Rights: You have the right to access, modify, or request the deletion of your personal data by contacting our support team at service.europe@starcharge.com.

 

5. Limitation of Liability

Star Charge Europe GmbH is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the materials available on this website, even if we have been advised of the possibility of such damages.

 

6. Changes to Terms and Privacy Policy

Star Charge Europe GmbH reserves the right to update or modify these Terms and Privacy Policy at any time without prior notice. Continued use of the website following such changes will constitute acceptance of the new terms.

 

7. Contact Information

If you have any questions regarding these Terms and Privacy Policy, please contact us at: Star Charge Europe GmbH
service.europe@starcharge.com
Star Charge Europe GmbH
Am Prime-Parc 17
65479 Raunheim, Germany